Logo de ICR adaptado al departamento de paciente internacional

The international fame of ICR has led to the creation of an International Department, whose main mission is to provide exceptional and tailored care to each international patient who places their trust in us. The department’s main goal is to guide and assist international patients throughout their experience at ICR.

At ICR, besides taking care of your health, we work to make sure your experience is as pleasant and comfortable as possible.

Services for international patients

ICR’s International Department is composed of multidisciplinary staff trained in patient care and medical translation. All members of the department have extensive experience in accompanying international patients in ophthalmological consultations and procedures.

The international team is in charge of assisting the patient from the moment he/she first contacts the center to request a medical appointment, either by phone or through the website.

Telephone support service and administrative services

We have an international telephone line through which we provide the best attention and service to international patients, helping them to schedule an appointment with the most appropriate specialist for their situation.

If the patient needs a visa, the International Department has extensive experience offering personal support in several languages for that matter.

Contact data:

From Monday to Thursday from 8 am to 6 pm
Friday from 9 am to 3 pm
international@icrcat.com
(+34) 609 728 273 / (+34) 93 378 23 19

C/ Ganduxer, 117, 08022 Barcelona

For further information, you can reach out through the contact form.

Patient accompaniment and translation services

The international patient will receive continuous assistance throughout the entire process, from the first contact with the center to the delivery of the final translated report. Support will be provided during visits with specialists, in the operating room in case surgery is required, and in post-operative appointments.

We offer an accompaniment for the international patient from the first contact and throughout the whole process.

The main objective of the international service is to facilitate the patient’s linguistic communication with the medical staff and to make sure that the patient’s stay in the center is as comfortable as possible.

Available languages:

Online Service of Second Medical Opinion

ICR offers an online service for patients who wish a second medical opinion from our ophthalmologists. This evaluation will be based on the reports and diagnostic tests provided by the patient. These documents need to be recent, legible and as detailed as possible.

It is important to highlight that the second medical opinion does not replace an in-person ophthalmology visit, it is rather a diagnostic assessment or a treatment recommendatoion that can be received in the shape of a formal report or through an online consultation with the doctor.

How can I request an online Second Medical Opinion?

The patient interested in this service can request it through the form available here.

Where to stay

In order to simplify the stay of patients coming outside of Barcelona, we have established agreements with nearby hotels. These are the special rates available for ICR patients:

Hotel Catalonia Mikado (+34) 932 11 41 66

ICR patients staying at Catalonia Mikado Hotel will have a 10% discount over the price of the room, plus special conditions for long stays. Moreover, they have a special price of 10€ per person in the buffet breakfast.

Hotel Tres Torres Atiram (+34) 934 17 73 00

Our patients enjoy a 10% discount over the price of the room suring its stay at Hotel Tres Torres Atiram.

Hotel Primero Primera (+34) 934 175 600

Special rates are available for patients of ICR during their stay in the Hotel Primero Primera.

Hotel Silken (+34) 932 53 17 40

A 10% discount is available for ICR patients staying in the Hotel Silken. They also have a 10% discount in the bar.

AB Apartment Barcelona (+34) 934 813 577

Our patients may also choose to stay in one of the many appartments in the city. All of these are perfectly fitted and furnished and they are a good choice if the patient is accompanied by friends or family. In this case, ICR patients will also enjoy a discount on the price.

Do you have any questions?

Contact us or request an appointment with one of our specialists.