International patient care

International patient care

Specific services for international patients

ICR offers a range of tailor-made services designed to offer the best possible assistance to international patients and to help them throughout their stay at our centre.

Patient accompaniment services

Within the aim of assisting patients in the best possible way and at all times, we offer to accompaniment services to medical appointments to our patients with the aid of liaison interpreters in the following languages:

idiomas

Interpreters will convey you any relevant data the doctor wishes to discuss with you and they will inform you on the possible treatments/tests that the doctor deems appropriate for your case. They will also accompany you to any subsequent medical appointment and in all necessary formalities.

Telephone support service and administrative services

ICR makes available to their patients an international telephone assistance team that will provide you the best possible assistance and help and will help you make an appointment with the more appropriate specialist at our center for your case. Our professionals will take charge of formalities prior to your appointment, such as scheduling your appointment, sending previous medical reports to the ophthalmologists in order for them to assess the case or sending appointments written confirmations.

Telephone number: (+34) 609 728 273

Do not hesitate to contact us!


International Patient Care Team

When travelling for health reasons, it is essential to feel cared for and well attended by the team in charge of your medical care. That is why at ICR we have a team of professionals who speak several languages and are entirely dedicated to international patient assistance.

The International Department is responsible for patients’ assistance from the moment they contact our center for the first time in order to request a medical appointment, whether they do it by phone or through Internet. We put at your disposal a specific assistance telephone line for international patients through which our team will help you make an appointment with the more appropriate specialist for your case on the date and time which best suits you.

Our International Department is made up of a medical and assistance team that provides accompaniment and assistance services to patients in English, French, Arabic, Italian, Russian and German. We offer accompaniment services whose main goal is to ease communication between patients and ophthalmologists, thus making the patients’ stay at our center more comfortable, helping them feel at home and eliminating any language barrier.

Laura Gómez Farrés

Coordinator of International Department

Spanish and English

Karla Torres Avilés

Coordinator of International Department

Spanish and English

Merfat Kajouj Sultan

International Patients Assistance

Spanish, English and Arabic

Tatiana Shayakhmetova

International Patients Assistance

Spanish and Russian

Asmae Lahmidi El Idrissi

International Patients Assistance

Spanish, French and Arabic


Medical Team

ICR has a team of medical professionals with extensive training and experience, who are specialized in each of the areas of ophthalmology. The medical team, consisting of more than 90 ophthalmologists, is made up of professionals with national and international training who offer personalized attention and treat cases from all ophthalmology subspecialties.

ICR provides comprehensive high quality assistance, endorsed by more than 30 years of experience in the field of ophthalmology and consolidated thanks to the latest technologies available.


Where to stay

In order to facilitate the stay in Barcelona of our international patients, we have agreements with nearby hotels, which offer special rates to ICR patients.

Hotel Catalonia Mikado (+34 932 11 41 66)

ICR patients staying at the Catalonia Mikado Hotel will have a 10% discount on the price of the room, in addition to special conditions for long stays. They will also have a special price of €10 per person at the buffet breakfast.

Tres Torres Atiram Hotel (+34 934 17 73 00)

ICR patients staying at Tres Torres Atiram Hotel will have a 10% discount on the price of the room.

Hotel Primero Primera (+34 934 17 56 00)

ICR patients have special rates during their stay at Primero Primera Hotel.

Our patients may also choose to stay in one of the city’s appartments. All the apartments are perfectly fitted and furnished and they are a good choice if the patient is accompanied by friends or family. ICR patients will also enjoy a discount on the price.

AB Apartment Barcelona

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Technology serving vision

At the ICR we use the most cutting edge technology, whether for diagnostic tests, surgical procedures or treatment. We are also committed to minimally invasive surgery, which allows for faster patient recovery. Our passion for eye care means that we are constantly acquiring new technology which can benefit our patients, provided that such technology is based on sound scientific evidence.

Why choose ICR?

Why choose ICR? ICR – Institut Català de Retina – is an ophthalmological clinic offering comprehensive ophthalmological care across all specialities. Over 30 years of experience caring for our patients’ vision. Our staff of 90 ophthalmologists and over 350 professionals are at your service. We provide an ophthalmological emergency service 24 hours a day, 365 days […]

Do you have any questions?

Contact us or request an appointment with one of our specialists.

Visit us at:

ICR Ganduxer Headquarters

c/Ganduxer,117
08022 Barcelona See map

ICR Pau Alcover

C. Pau Alcover 67
08017 Barcelona See map

ICR Terrassa

77, Del Nord St.
08221 Terrassa See map

Clínica Bonanova Surgical Center

Passeig Bonanova, 22
08022 Barcelona See map

Clinica Bonanova Tests and Treatments

c/ Mandri, 63
08022 Barcelona See map

ICR Service at Clínica Ntra. Sra. del Remei

c/ de l'Escorial,148
08024 Barcelona See map

ICR Ganduxer Headquarters

Telephone number 93 254 79 20
Emergencies phone number: 93 418 72 27

Opening hours:
Monday to Friday 8 a.m. to 8 p.m.
Saturdays 9 a.m. to 2 p.m.

How to get there More information

ICR Pau Alcover

Telephone number (+34) 93 378 23 19

Opening hours:
Monday to Friday from 8 am to 8 pm. Saturday from 8 am to 2 pm.

How to get there More information

ICR Terrassa

Telephone number +34 93 736 34 40

Opening hours:
Monday to Friday from 8:30 a.m. to 2 p.m. and 3 p.m. to 8 p.m.

How to get there More information

Clínica Bonanova Surgical Center

Telephone number 934 34 09 25

Opening hours:
Monday to Friday from 7:30 a.m. to 8:30 p.m.

How to get there More information

Clinica Bonanova Tests and Treatments

How to get there More information

ICR Service at Clínica Ntra. Sra. del Remei

Telephone number 902 10 10 50

Opening hours:
Every day from 3 p.m. to 8 p.m. and Friday mornings from 10 a.m. to 2 p.m.

How to get there More information

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